Shipping policy

 

🚚 Shipping Policy

We’re excited to get your order to you as quickly as possible!

At Trendify, we aim to deliver your orders safely, quickly, and transparently—no hidden surprises. Below is our clear and customer-friendly shipping policy.

1. Processing Time

  • All orders are processed within 1–2 business days after payment verification.

  • Orders placed on weekends or holidays will be processed on the next business day.

We will notify you immediately if there is any unexpected delay.

2. Domestic Shipping (India)

We deliver across India through trusted courier partners like Delhivery, Bluedart, Ecom Express, and more.

Delivery Time

  • Metro cities: 2–5 business days

  • Other locations: 3–7 business days

  • Remote/rural areas: 5–10 business days

Shipping Charges

  • Free shipping above ₹499 / ₹999 (you can specify)

  • Below the threshold, standard charges apply and are shown during checkout.

3. International Shipping

We ship to most countries worldwide through reliable global carriers.

Delivery Time

  • Standard International Shipping: 7–15 business days

  • Express International Shipping: 3–7 business days (if available)

Shipping Charges

Calculated at checkout based on destination, weight, and shipping method.

Duties & Taxes

Customs duties, VAT, or import fees (if applicable) are the responsibility of the customer and vary by country.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS.
You can monitor your delivery in real-time.

If you face any tracking issues, contact us and we will investigate immediately.

5. Wrong Address / Incomplete Information

Please ensure your delivery address is correct.
Trendify is not responsible for failed deliveries due to:

  • Wrong/Incomplete address

  • Unreachable phone number

  • Recipient unavailable

If a package returns to us, reshipping charges may apply.

6. Order Delays

Delivery may be delayed due to:

  • Weather conditions

  • Courier delays

  • Customs clearance

  • High-volume sale periods

We will keep you updated if such delays occur.

7. Lost or Damaged Packages

Your satisfaction matters to us.

  • If a package is lost in transit, we will resend or refund your order.

  • If you receive a damaged package, contact us within 48 hours with photos/videos.

We solve such cases quickly and fairly.

📩 Questions?
If you have any questions about shipping or need assistance with your order, please email us at [online@newtrendify.shop]. We’re here to help!